Kamy Anderson - ProProfs Learning

Articles by Kamy Anderson

10 Best Learning Content Management Systems in 2026

Written by Kamy Anderson, Expert Writer Updated: 11 Sep, 2026

Every training team I’ve worked with eventually hits the same wall. Someone updates a policy, and now there are four versions of the same course floating around three different folders, and nobody remembers which one is live. That’s usually the moment someone gets sent looking for a learning content management system, often without knowing that’s...

How to Prepare a Strategic LMS RFP + Free Template

Reviewed by Daniel Brown, Senior Instructional Designer & Corporate Training Expert Written by Kamy Anderson Updated: 27 Jul, 2026

Preparing an LMS RFP (request for proposal) is uncomfortable for a reason. You are not just selecting software. You are deciding how your organization will train, measure capability, and develop people for the next five to seven years. I have seen this go wrong in very ordinary ways. Smart teams treat the RFP for LMS...

What Is eLearning? A Complete Guide for 2026

Written by Kamy Anderson, Expert Writer Updated: 1 May, 2026

Jack Welch once wisely said that an organization’s ability to learn and then translate that learning into action is the ultimate competitive advantage. And honestly, I couldn’t agree more. In today’s workplace, knowledge isn’t just power—it’s survival. I’ve seen firsthand how companies struggle with outdated training methods—endless PowerPoints, day-long workshops, and information overload that employees...

Customer Service Skills Training Ideas for You

Written by Kamy Anderson, Expert Writer Updated: 30 Jul, 2026

Customer service training is worth every penny. This is because apart from a company’s specialty products, the success story of all businesses is woven around excellent customer service. Let these numbers do the talking: 70% of customers’ buying experiences are influenced by how they feel they are being treated. (McKinsey) A customer is 4x more...

Ethics Training for Employees: A Complete Guide for Businesses

Reviewed by Helena Masters, HR Compliance Expert & People Operations Strategist Written by Kamy Anderson Updated: 15 Jan, 2026

There may have been times when you felt that ethics training for employees is not that essential and it does not affect the bottom line. But let me tell you – it does! Just a few days back, the employees of Wells Fargo (the 4th largest bank in the U.S.) created fake accounts for customers...

Data Privacy Training for Employees: Benefits and 5 Best Courses

Written by Kamy Anderson, Expert Writer Updated: 25 Jan, 2026

Data privacy training for employees is key to creating awareness about the importance of protecting confidential and sensitive information. With the right privacy awareness training, you can empower employees to prevent data breaches and contribute to a secure and compliant organization. Data privacy breaches can lead to devastating consequences, including financial losses, reputational damage, and...

Manage Employees Across Multiple Locations: 10 Tips for 2026 Success

Written by Kamy Anderson, Expert Writer Updated: 25 Jan, 2026

Managing employees in multiple locations effectively can be challenging at times. Being in the training industry for years, I’ve seen many organizations experiencing communication gaps, lack of trust, and confusion in task delegation while working with employees across different sites. Fortunately, you can easily overcome these challenges. Here are some tips and strategies to tackle...

9 Best Communication Skills Training Topics (With Courses)

Written by Kamy Anderson, Expert Writer Updated: 21 Jul, 2026

Are you searching for the most effective communication skills training courses? Having worked in the training industry for years, I’ve observed many communication challenges in the workplace. From misunderstandings that lead to project delays to missed opportunities due to lack of clarity, the impact of ineffective communication can be devastating. That’s why I strongly believe...

Security Awareness Training: Types, Topics & How to Implement

Reviewed by Daniel Brown, Senior Instructional Designer & Corporate Training Expert Written by Kamy Anderson Updated: 27 Jul, 2026

One clicked link is all it takes. A single employee opening the wrong email can undo years of security investment in seconds, which is exactly why security awareness training has become one of the most essential programs a company can run. After years in the online training space, I’ve seen what separates programs that actually...

Phishing Training for Employees: Types & Solutions

Reviewed by Daniel Brown, Senior Instructional Designer & Corporate Training Expert Written by Kamy Anderson Updated: 27 Jul, 2026

Phishing training for employees plays a crucial role in mitigating phishing attacks. Consider Upsher-Smith’s $39 million loss when an employee, tricked by a CEO-spoofing email, nearly transferred $50 million. I think that with proper phishing awareness training, they could have identified red flags and prevented the near-disaster. Given the gravity of such issues, in this...