According to the market research firm CSO Insights, 63.5% of companies say channel partners contributed to their annual revenue. This piece of information is significant for businesses everywhere. Choosing the right partners or product resellers is not enough. You need to sustain the relationships through various channel partner training programs. It will help strengthen your...

Ready to Conduct Soft Skills Training?According to TheLadders.com, adaptability, active listening, emotional intelligence, and teamwork are among the top soft skills employers will be looking for in job seekers in 2021. Senior Career Specialist at job service provider FlexJobs, Brie Reynolds, recommends three ways to cultivate soft skills: Identify existing soft skills and build upon...

Call centers have evolved by a huge degree from the 1960s when the agents used to be housewives functioning as telemarketers. Today, agents require proper call center training to learn how to serve various functions in sales, servicing, marketing, support and what not! More than half of the customers consider the service a business provides...

Safety is still a major concern for workers, especially in the construction and manufacturing industries. According to the National Safety Council, a worker gets injured on the job every seven seconds. That adds up to 540 work injuries an hour. In 2020, there were 4,113 preventable injury-related deaths among workers, and the cost ran into...

With acts of violence increasing in society each day, workplaces cannot remain immune to them. Today it is common to witness incidents of verbal abuse, intimidations, and physical assaults in the workplace. Confirming this are some shocking statistics from the National Safety Council: Assault is the fourth leading cause of death in the U.S. workplace....

I’ve seen it firsthand: a talented team falling short of reaching its potential due to unclear roles, outdated skills, or lack of direction. It’s frustrating, isn’t it? Employee training can be an antidote here.  With years of experience in corporate training solutions, I can tell you that effective employee training and development turns challenges into...

Online learning is helpful to every business sector, but it is particularly remarkable for the corporate world. This is because most companies today employ online learning solutions for employee training software.  According to a survey conducted by Bersin & Associates, 60% of 2,000 managers they interviewed prefer to use online training because they find it...

Recent global events have affected how organizations perceive their corporate training initiatives. People are starting to realize how important eLearning tools are in upskilling and reskilling the modern workforce.  But with various trends and fads flooding the corporate training landscape today, L&D leaders and HR professionals can’t help but get lost; thus, these “noise” make...

In 2013, entrepreneur and founder of the Virgin Group, Richard Branson, voiced his disagreement with the decision of Marissa Mayer, then Yahoo CEO, to ban employees from working from home. He said, “One day, offices will be a thing of the past.” It seems it’s beginning to come true. Virtual workplaces, either local or remote,...

With a significant spurt in remote work in recent times, there is a corresponding need for training remote employees. Everyone knows they need to deliver this kind of training at regular intervals, but only a few know how to actually do it. Keeping this in mind, I present some of the best practices in remote...