Being in the training industry, I’ve witnessed the hurdles that small businesses often encounter when trying to build a successful workforce. Small businesses often grapple with limited resources and budget constraints. This makes it challenging to attract, train, and retain skilled employees. This inspired me to put together this guide on how to create small...

Resilience training is vital for building a team of strong employees. If you find it challenging to plan and execute such training, this guide has the answers. I’ve spent years in the trenches of the training and learning industry, witnessing how employees burn out, lose motivation, and even break down under pressure. That made me...

What do you think contributes the most to the success of an organization? While you can name so many elements, it’s important to understand that soft skills training for employees is an essential component that contributes to the overall organizational success. But which soft skills do employees need the most to deliver better results? Let’s...

Do you remember those boring classroom training? The ones with endless slides, monotone speakers, and sleepy eyes all around.  But what if I told you there’s a better way to help your participants learn new skills, one that’s fun, exciting, and rewarding? That’s right, I’m talking about gamification in training.  It’s the secret sauce that...

Customer service training is worth every penny. This is because apart from a company’s specialty products, the success story of all businesses is woven around excellent customer service. Let these numbers do the talking: 70% of customers’ buying experiences are influenced by how they feel they are being treated. (McKinsey) A customer is 4x more...

There may have been times when you felt that ethics training for employees is not that essential and it does not affect the bottom line. But let me tell you – it does! Just a few days back, the employees of Wells Fargo (the 4th largest bank in the U.S.) created fake accounts for customers...

Data privacy training for employees is key to creating awareness about the importance of protecting confidential and sensitive information. With the right privacy awareness training, you can empower employees to prevent data breaches and contribute to a secure and compliant organization. Data privacy breaches can lead to devastating consequences, including financial losses, reputational damage, and...

Managing employees in multiple locations effectively can be challenging at times. Being in the training industry for years, I’ve seen many organizations experiencing communication gaps, lack of trust, and confusion in task delegation while working with employees across different sites. Fortunately, you can easily overcome these challenges. Here are some tips and strategies to tackle...

Are you searching for the most effective communication skills training courses? Having worked in the training industry for years, I’ve observed many communication challenges in the workplace. From misunderstandings that lead to project delays to missed opportunities due to lack of clarity, the impact of ineffective communication can be devastating. That’s why I strongly believe...

After spending several years in the online training space, I’ve realized that security awareness training is one of the essential training programs for employees.  In this blog post, I will share the wisdom I’ve gained from my stint to help you make the most of this training. Types of Security Training for Employees  There are...