7 Best Hospitality LMS to Turbocharge Your Employee Training in 2024

Being in the training industry for quite some time, I have seen the fast-paced world of hospitality.

Businesses in this sector face a unique set of challenges. High employee turnover, changing compliance regulations, and the need for specialized skills training can make your head spin. But with the right hospitality LMS, you don’t need to worry about all this.

LMS for hospitality is tailor-made to address these issues. This tool has got you covered, from critical compliance training to COVID-19 safety protocols, custom equipment, and customer service skills.

I have shortlisted a handful of LMS tools that will transform the way you train your team.

List of the Best LMS for Hospitality 

I curated this list of the best learning management systems for the hospitality industry based on my experience, peer feedback, reviews in top software comparison sites, and customer testimonials.

These platforms deliver tailored training solutions, compliance management, and seamless employee development, making them ideal choices for hospitality businesses seeking efficient and effective learning solutions.

So, let’s begin!

1. ProProfs Training Maker – Best LMS for Compliance Training 

ProProfs was one of the earliest platforms I tried, and it’s a versatile LMS software for hospitality designed to simplify all kinds of enterprise training.

But one of its most used cases is compliance training.

The LMS offers 100+ ready-to-use online courses, including compliance matters such as FDA, OSHA, fire extinguisher safety, and fatigue management.

Be it new hire onboarding or ongoing training, ProProfs can be your go-to solution to create, manage, administer, track, and analyze industry-specific learning & development programs.

You can set reminders for course completion due dates and course certification expiry dates to ensure participants complete a course on time. You can schedule and send out automated email reminders before the due dates.

The LMS also streamlines administrative tasks by allowing user grouping and role-based course assignments. It helps you simplify ongoing training on compliance, safety, policies, and procedures and makes record-keeping for audit purposes effortless.

Additionally, the system offers insightful reporting with data visualizations, making analyzing learners’ performance and training goal achievement easy.

What You May Like:

• It’s accessible across devices and supports multiple languages, which is ideal for global audiences
• Create your training with existing docs, videos, and PPTs to save time and labor
• Measure knowledge retention through a variety of online assessments
• Collect employee feedback via surveys to make improvements to your training programs

What You May Not Like:

• Need more tools for live training. Currently, it integrates with Zoom only
• Though there’s a free plan available, it is limited to 10 users only

Pricing:

Forever FREE  plan for up to 10 learners. Paid plans start at $1.99 /learner/month for 10+ learners. No hidden costs. 15-day money-back guarantee.

2. SalesBoost – Best LMS for Skill-Based Learning

If you’ve been looking for skill-based training, here’s my recommendation for you: SalesBoost.

It has consistently helped me develop a confident and highly competent team that consistently delivers exceptional results.

What sets SalesBoost apart is its cutting-edge use of voice technology, which allows my team and me to engage in immersive training experiences that focus on honing our sales pitches, presentations, and negotiation skills.

One of the aspects I appreciate most about SalesBoost is its ability to provide instant feedback and coaching tips.

This feature is invaluable as it enables my team to learn from their mistakes in real time, making the learning process more efficient and highly effective.

However, you may not like the learning curve that SalesBoost involves in mastering the voice technology and the training content. You need to invest time and effort to get the most out of the training.

What You Will Like:

• Interactive and engaging courses that challenge you to practice your sales skills in realistic scenarios
• Customizable and flexible solutions that suit your specific needs and goals. You can choose from certification, integration, platform, or e-learning options
• Robust and comprehensive curriculum that covers topics from entry-level to C-suite level
• Data-driven and performance-based approach that tracks your progress and results

What You May Not Like:

• Technical issues that may arise from using voice technology. SalesBoost LMS requires a good internet connection, microphone, and browser to work properly
• Lack of human interaction that comes with online learning. SalesBoost LMS does not offer live sessions or peer-to-peer feedback

Pricing:

Paid plans start at $29/month

3. Cornerstone on Demand – Best LMS for Virtual Training  

This hospitality LMS covers a broad spectrum of topics, including sales, customer service, leadership, compliance, and more.

My favorite is the ability of the tool to personalize learning paths and track learner progress with data-driven insights. It empowers us to take charge of our learning journeys and ensures we continually grow and improve.

It has earned the trust of many hospitality organizations worldwide. Success stories from companies like Sodexo, DHL Group, Kobe City, and Sopra Steria testify to its effectiveness.

Its integration with popular virtual meeting platforms like Zoom, Microsoft Teams, and Webex is particularly valuable. This integration facilitates online collaboration and interaction, which is especially crucial in today’s remote work environment.

However, it does not support some HTML5, CSS3, and JavaScript functions on its page builder, which is a drawback I found.

What You Will Like:

• Supports video learning and embedding videos on custom pages, which can enhance the learning experience and engagement of learners
• Create custom learning paths for your employees based on their goals, skills, and interests
• Has a robust compliance module that helps you meet the regulatory standards and requirements of your industry
• It has a large library of courses which can save you time and money on creating or purchasing content

What You May Not Like:

• An expensive LMS which can affect your budget and return on investment
• It has some issues with reporting and analytics, which can make it hard to measure the impact and outcomes of your learning initiatives

Pricing:

Paid plans start at $6/month

4. Docebo – Best LMS for AI-Powered Training 

After exploring Docebo’s LMS, I’m genuinely impressed with its capabilities for the hospitality industry.

Docebo is like a secret weapon that empowers both my team and our clients. It streamlines onboarding, reduces turnover, and elevates the client experience.

The compliance management feature is a lifesaver in our constantly changing regulatory environment. But what really sets Docebo apart is its innovative approach to employee training.

Docebo harnesses AI to personalize and enhance training experiences. It analyzes learner data to recommend relevant content, adapts course difficulty, and predicts future learning needs. With AI-powered training, Docebo optimizes learning efficiency and outcomes for both learners and educators.

It incorporates gamification and social learning, engaging our top talent and making onboarding a breeze.

Plus, it’s mobile-friendly, perfect for our always-on-the-move staff. Docebo has a stellar track record, and its features, like simplified content management and user-generated content, are some of the best.

What You Will Like:

• Forward-thinking and innovative, using artificial intelligence and gamification to enhance the learning experience
• Docebo is easy to set up and integrate with popular apps, such as Salesforce, Zoom, and Shopify
• Scalable and flexible, allowing users to customize and extend the platform to meet their evolving needs
• Offers effective ILT-Classroom features, enabling users to create, schedule, and manage live instructor-led training sessions

What You May Not Like:

• The mobile app may not provide a satisfactory learning experience
• Docebo’s webinar integration functions have caused problems for some users and learners, such as glitches, errors, and poor audio quality

Pricing:

Paid plans start at $25,000/year

5. AbsorbLMS – Best LMS for Learner Engagement 

In the rapidly evolving hospitality sector, this modern, mobile-first LMS is something you need. It’s designed to meet the industry’s unique challenges head-on. AI-powered, mobile-responsive training in a cloud environment supercharges employee growth and accelerates onboarding.

Absorb LMS doesn’t just save time and resources; it transforms training into an engaging experience.

Its collaboration, gamification, and social learning elements boost employee engagement. It offers diverse content delivery options, from text to video, quizzes, and games.

What’s remarkable is its ability to scale with your business, whether you’re dealing with seasonal demand or industry shifts.

In a sector where customer satisfaction is paramount, Absorb LMS equips you to deliver top-notch training and elevate your guests’ experience.

What You Will Like:

• Has an electronic signature feature that allows learners to demonstrate that they met the requirements of their training process
• Integrates seamlessly with other systems and tools, making it a versatile choice for organizations
• User-friendly interface that is designed with the learner and admin experiences in mind
• Has a powerful content creation tool that helps users build strong and agile courses

What You May Not Like:

• Difficult to manage blended learning and some factors in course management could use improvements
• Absorb LMS has a high and opaque pricing that may be frustrating for some users

Pricing:

Paid plans start at $800/month

6. Green LMS  – Best LMS for Social Learning 

Another tool I recently tried is Green LMS, which has enabled me to craft captivating training courses, monitor employee development, and efficiently manage all our training materials.

The unique capability to centralize learning resources and ensure round-the-clock accessibility has been amazing, ensuring consistency and excellence in our training initiatives.

What I find truly exceptional is that this platform allows learners to absorb information and actively participate by recording, sharing, and interacting with others on the subject matter.

On top of that, it stores all this valuable shared knowledge within the LMS for future reference, making it a treasure trove of insights.

However, it might not work with some other systems or devices. You also need a good internet connection. Some people might not like it if they prefer learning in person.

What You Will Like:

• Reduces paper usage, energy consumption, and carbon emissions, contributing to a more sustainable learning environment
• Offers a variety of engaging features like gamification, adaptive learning, social learning, and analytics
• Supports multiple languages, cultures, and accessibility standards, making it suitable for diverse and inclusive learning environments
• With a user-friendly interface, cloud-based platform, and reliable support team, it’s easy to use and maintain

What You May Not Like:

• May not integrate well with some existing systems or devices, potentially limiting its functionality and integration
• Not suitable for all learning styles, as some individuals prefer face-to-face or hands-on instruction, which Green LMS may not provide

Pricing:

Paid plans start at $498/year

7. Seek LMS – Best LMS for Course Management 

In the hospitality business, your staff’s ability to serve guests effectively is paramount. SeekLMS understands this need and provides a comprehensive solution.

Hospitality training covers a wide range of areas, from culture awareness to software training, housekeeping, food handling, and guest handling. SeekLMS simplifies this process by allowing us to create countless training modules that our team can access at any time and from anywhere.

SeekLMS also ensures that our training content is secure and accessible only to authorized individuals, thanks to its single sign-on option and centralized storage.

I like the interactive training module feature, which uses 3D models, graphics, animations, and more to engage our employees effectively.

However, like any tool, there are some limitations. SeekLMS may not integrate seamlessly with all existing systems and lacks the ability to cater to all learning preferences, as some employees may prefer face-to-face instruction.

What You Will Like:

• Offers flexibility, allowing students to access materials anytime and anywhere, making learning convenient
• Provides unlimited access to eLearning materials, aiding skill development and performance improvement
• Consolidates training information in one place, simplifying tracking and reporting for company-wide training programs.
• Fosters social learning through features like social media integration and online forums

What You May Not Like:

• Customizing and troubleshooting LMS platforms require IT and programming knowledge, which can be challenging
• Some LMS systems may face compatibility issues with various devices, browsers, or operating systems, affecting user accessibility

Pricing:

Custom pricing

Which Hospitality LMS Should You Choose?

The best hospitality LMS for you will depend on your organization’s size, budget, and specific needs.

Large organizations may prefer an LMS that can support a large number of users and courses, and they offer a variety of features for tracking learning progress and reporting.

Small organizations may prefer a more affordable and easy-to-use LMS that can still provide a comprehensive learning experience, but they may not have all of the bells and whistles of the larger systems.

My top 3 recommendations would be:

Option A: ProProfs Training Maker

This is a versatile LMS that offers a wide range of features for compliance training, service skills training, and more. It is also accessible across devices and supports multiple languages, making it ideal for global audiences. ProProfs Training Maker also offers a free plan for up to 10 learners, making it a great option for small businesses.

Option B: SalesBoost

This LMS is specifically designed for skill-based learning, such as sales, customer service, and leadership. It uses cutting-edge voice technology to provide immersive and engaging training experiences. SalesBoost also offers a variety of customization options to suit your specific needs.

Option C: Cornerstone on Demand

If you are looking for an LMS for virtual training, then this would be a great option.  It offers a wide range of features, including personalized learning paths, data-driven insights, and integration with popular virtual meeting platforms. Cornerstone on Demand is a good choice for large organizations that need a robust and scalable LMS solution.

Having said that, I would say that ProProfs Training Maker is the best of the three options. It is user-centric and fully configurable, making compliance training and skills training effortless. It is also accessible across devices, which is vital for deskless workers. Ultimately, the best LMS for you will depend on your specific needs and budget. I recommend that you carefully consider the features, pros & cons, and pricing of each LMS before making a decision.

Learn More About LMS for Hospitality 

What is an LMS for hospitality?

It is a software application you can use for online training and education in the hospitality industry. LMS helps hotels, restaurants, resorts, spa centers, and other hospitality businesses create, deliver, and manage training courses. It’s used to teach staff about customer service, menu management, safety protocols, and other core skills. LMS makes learning more efficient through time and energy-saving automation.

Watch: What is a Cloud-Based Learning Management System?

What are the benefits of using an LMS in the hospitality industry?

Using an LMS in the hospitality industry brings several benefits. Firstly, it streamlines staff training, making it more efficient and consistent. Employees can access courses at their convenience, which is especially useful for shift workers. Secondly, it ensures you meet safety and service standards. Additionally, LMS systems track employee progress and provide data in real time for performance evaluations.

What are the key features of a top-rated hospitality LMS?

All leading hospitality LMS are characterized by features like a user-friendly interface, customizable content, and multimedia support. They also support tracking and reporting. Mobile compatibility, scalability to accommodate growing businesses, and integrations with applications customers use daily are other features you’ll find in them. Finally, excellent customer support and regular updates are the hallmarks of a quality LMS. Read this guide to know more.
Watch: How to Add Media to Your Online Courses

How do I choose the right hospitality LMS software for my business?

Start by assessing your specific needs. Consider your training budget, the size of your workforce, and your growth plans. Look for LMS platforms that offer customization, user-friendly interface, and mobile compatibility. Check if they provide the content and training formats you require. Ensure the LMS can integrate with your existing tools and offer strong customer support. Read reviews, seek recommendations, and request demos to make an informed decision.

Watch: How to Choose the Best Hospitality LMS Software

How do I use an LMS to comply with regulations in the hospitality industry?

Start by identifying the relevant regulations, such as health and safety protocols (e.g., OSHA guidelines), food handling requirements (e.g., HACCP standards), and alcohol service laws (e.g., state liquor licensing rules). Next, develop or source training content that addresses these regulations comprehensively. Customize your LMS to incorporate this content, making it easily accessible to employees. Use the LMS to monitor and track employee progress and completion of mandatory training modules. Generate reports to demonstrate compliance with specific regulations. Implement a schedule for recurring training to ensure that employees stay current with evolving regulations.

Watch: How to Set up Reminders and Ensure Course Compliance