Learning & Training

According to the market research firm CSO Insights, 63.5% of companies say channel partners contributed to their annual revenue. This piece of information is significant for businesses everywhere. Choosing the right partners or product resellers is not enough. You need to sustain the relationships through various channel partner training programs. It will help strengthen your...

According to TheLadders.com, adaptability, active listening, emotional intelligence, and teamwork are among the top soft skills employers will be looking for in job seekers in 2021. Senior Career Specialist at job service provider FlexJobs, Brie Reynolds, recommends three ways to cultivate soft skills: Identify existing soft skills and build upon them for improvement Enroll in...

Call centers have evolved by a huge degree from the 1960s when the agents used to be housewives functioning as telemarketers. Today, agents require proper call center training to learn how to serve various functions in sales, servicing, marketing, support and what not! More than half of the customers consider the service a business provides...

Safety is still a major concern for workers, especially in the construction and manufacturing industries. According to the National Safety Council, a worker gets injured on the job every seven seconds. That adds up to 540 work injuries an hour. In 2020, there were 4,113 preventable injury-related deaths among workers, and the cost ran into...

With acts of violence increasing in society each day, workplaces cannot remain immune to them. Today it is common to witness incidents of verbal abuse, intimidations, and physical assaults in the workplace. Confirming this are some shocking statistics from the National Safety Council: Assault is the fourth leading cause of death in the U.S. workplace....