Learning & Training

Managing employees in multiple locations effectively can be challenging at times. Being in the training industry for years, I’ve seen many organizations experiencing communication gaps, lack of trust, and confusion in task delegation while working with employees across different sites. Fortunately, you can easily overcome these challenges. Here are some tips and strategies to tackle...

Are you searching for the most effective communication skills training courses? Having worked in the training industry for years, I’ve observed many communication challenges in the workplace. From misunderstandings that lead to project delays to missed opportunities due to lack of clarity, the impact of ineffective communication can be devastating. That’s why I strongly believe...

After spending several years in the online training space, I’ve realized that security awareness training is one of the essential training programs for employees.  In this blog post, I will share the wisdom I’ve gained from my stint to help you make the most of this training. Types of Security Training for Employees  There are...

Phishing training for employees plays a crucial role in mitigating phishing attacks.  Consider Upsher-Smith’s $39 million loss when an employee, tricked by a CEO-spoofing email, nearly transferred $50 million. I think that with proper phishing awareness training, they could have identified red flags and prevented the near-disaster. Given the gravity of such issues, in this...

Customer service training for employees is worth every penny. The success story of all businesses is woven around excellent customer service to a great extent. And for customer service teams to excel at what they do, they need professional customer service training programs. If, however, finding the right courses for your employees is challenging for...

When you employ people from diverse cultural backgrounds, misunderstandings, and conflicts are bound to happen between them at times. Such an atmosphere can be attributed to differences in attitudes, unconscious bias, and discrimination. So, what’s the best way out here? The answer is sensitivity training for employees. Here are the top sensitivity training courses that...

Are you a business owner or training manager tasked with training new employees? Do you often wonder how to train new employees in the best possible way? If yes, I can help you. In this post, we’ll explore some tried and tested strategies to train new employees, streamlining the onboarding process and setting them up...

Identifying specific skill gaps and designing effective training programs for employees can be challenging at times. A diverse team with different styles, preferences, and rates of knowledge acquisition can make it difficult to come up with an effective plan for all. That’s where the employee training matrix is the ideal solution, speaking from my experience....