ProProfs provided a vehicle for us to be able to offer real-time training, updates, and reporting

Health First is a non-profit healthcare system that was founded in 1995. Their mission is to set an aspirational vision for where healthcare is going by delivering access, ease, delight, cost transparency, and above all, excellence. They accomplish this by partnering with local non-profit organizations to deepen their community roots and grow their mission of wellness for all.

Health First Health Plans needed a versatile system to streamline the management and delivery of both their training programs and surveys. Their existing process was hindered by bottlenecks and delays caused by reliance on the marketing team for even minor content updates.

"I can make a quick real-time change in training courses. I can tweak the form fields that we collect from individuals without having to go through my marketing team, which can be time-consuming." - Jennifer Cole, Sales Integration Specialist, Health First Health Plans

Health First Health Plans adopted ProProfs Training Maker as a comprehensive training solution to address their challenges. This platform enabled efficient management of training content alongside seamless survey creation and distribution.

• Centralized Learning Management: ProProfs Training Maker offered a unified platform to house and manage all training materials, simplifying updates and ensuring consistency across programs.
• Real-Time Editing & Updates: The platform empowered non-technical users like Jennifer to make instant changes to training content and surveys, eliminating delays and bottlenecks.
• Survey Integration: ProProfs enabled seamless surveys within training programs, facilitating feedback collection and data analysis.

The implementation of ProProfs Training Maker revolutionized Health First Health Plans' approach to training and surveys, leading to enhanced efficiency and agility.

• Streamlined Processes: Real-time editing capabilities and centralized management reduced administrative overhead and accelerated content updates.
• Empowered Teams: Non-technical staff gained the autonomy to manage training and surveys, fostering greater efficiency and responsiveness.
• Data-Driven Insights: Integrated surveys provided valuable feedback, enabling continuous improvement of training programs and overall organizational effectiveness.