Interflon is a global leader in advanced lubrication solutions, serving industries such as manufacturing, food processing, and transportation. The company specializes in high-performance lubricants that reduce friction and extend the life of industrial equipment, helping businesses achieve greater efficiency and cost savings. With operations across multiple countries, Interflon prioritizes continuous learning to keep employees updated on best practices and to educate customers on the proper application of its products. To achieve this, the company sought a centralized Learning Management System (LMS) that could cater to both internal training and external customer education.
Interflon faced several challenges in managing training across its global workforce and customer base:
"It's more about creating all the users in the right learning journeys. That is quite important. And later on, when customers need training, that can be automated as well."
— Rob Oude Voshaar, Technology Manager, Interflon
Interflon chose ProProfs Training Maker due to its ease of use, flexibility, and powerful integrations. The platform provided:
With these features, Interflon could efficiently manage employee learning while laying the groundwork for future customer training.
"The valuable aspect of ProProfs is that it has quite a simple interface, so you can learn it quickly. From an IT perspective, the API is crucial for integrating with our CRM system and possibly with externals in the future."
— Rob Oude Voshaar, Technology Manager, Interflon
Since implementing ProProfs LMS, Interflon has significantly improved its training processes:
Additionally, ProProfs’ support team played a crucial role in ensuring a smooth implementation.
"ProProfs support was quite fast in answering my questions and delivering the API endpoint for getting all the users, which was really helpful."
— Rob Oude Voshaar, Technology Manager, Interflon
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