PDH Academy is a leading provider of online continuing education courses for licensed professionals nationwide.
Its mission is to help professionals start, manage, and advance their careers. Trusted by professionals nationwide, it provides continuing education for architects, contractors, cosmetologists, funeral directors, real estate agents, and many other occupations. People rely on the academy’s real-world professionals, subject-matter experts, and leading instructional designers for current and up-to-date learning.
We needed to store and track all of our continuing education courses in a learning system. We wanted a solution that our customers would find easy to use. We were looking to partner with a company along these lines to benefit both our customers and us as administrators.
We used ProProfs to create custom courses and quizzes and track our customers’ progress.
It gave us the ability to not only create courses and quizzes, but also provide an easy experience for our customers.
It also gave us the opportunity to monitor, assist, and guide our customers through the system with ease.
With ProProfs, our customers’ experiences turned delightful. It encouraged them to continue to use our courses and products each year for continuing education.
We believe it is partly because of this learning system and partly due to the quality customer service. As a one-stop shop, ProProfs provides a great way for our customers to continue their education.
We are able to design the courses in a user-friendly way, track and record our customers' course progress, and house all of the courses in one place.
Any issues we faced were resolved quickly, and there were follow-ups from ProProfs to ensure our needs have been met.
We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.