Flexible remote training significantly decreased our crew training time and expenses.

Founded in 2000, Solenta Aviation stands as a specialized commercial aviation company offering a spectrum of diverse solutions in the aviation sector. With a fleet that includes both jets and turbo prop aircraft, Solenta provides ACMI wet/dry lease, full turn-key operations, and management consultancy, catering to a wide array of industries including oil and gas, humanitarian aid, mining, scheduled airlines, air freight, and tourism. At the heart of Solenta Aviation's success is their commitment to providing first-class service, driven by a team of professionals hand-picked for their exceptional track records in the industry.

Solenta, under its umbrella company Asia, faced a significant challenge in training their widespread crew of 500 pilots and cabin staff across different countries in Africa and the Middle East.

The primary issue was ensuring that their crew, known for being notoriously lazy and heavily trained, were adequately prepared for the simulated sessions.

Traditional methods of training were proving inefficient and costly, especially due to the constraints of time, distance, and the necessity of having the crew physically present for instructor-led ground school sessions.

We decided to implement ProProfs for our training and assessment needs. This platform offered us the flexibility and variety that was critically missing in our previous approach.

With ProProfs, we could conduct theoretical training and examinations online, greatly benefiting our engineering division.

It allowed us to create comprehensive courses with integrated quizzes, surveys, and downloadable materials – a combination that was unique compared to other systems we evaluated.

This online solution enabled our crew to prepare for their training remotely, significantly reducing the need for in-person sessions and subsequent retraining.

Adopting ProProfs turned out to be a major time and cost saver for us. Our crew, often contracted in various locations, were now able to complete their exams and prepare for simulations while stationed in West Africa, without the need for additional travel and training days.

This not only reduced the costs associated with on-duty training days but also improved our crew's work-life balance.

Another benefit we found invaluable was the ability to monitor the time spent by each crew member on quizzes, giving us a clear picture of their engagement and effort.

Moreover, the prompt and efficient customer service from ProProfs, especially given our operation across different time zones, was impressive. Their quick response times and readiness to address issues made a significant difference in our training process.