About

VisionRT is a leader in motion management for radiation therapy. They specialize in innovative optical surface tracking systems, enhancing the precision and safety of cancer treatments. With a commitment to improving patient outcomes, VisionRT's cutting-edge technology is used globally in over 3,000 systems, making significant strides in the medical field. Their solutions help streamline workflows, reduce treatment times, and ensure patient comfort and accuracy during radiation therapy. VisionRT's dedication to advancing healthcare through technology positions them at the forefront of medical innovation.

Problem

VisionRT faced the challenge of providing efficient, on-demand training for their customers who use globally installed high-end medical equipment. The traditional methods required substantial resources, including travel to customer sites or having customers travel to training locations.

Michel Gehler, Director of IT at VisionRT, highlighted the critical need for an accessible, flexible training solution: "We need to provide training on demand on topics that our customers are interested in. It saves us a lot of resources because we don't have to always travel to customer sites or make our customers travel to our training sites."

Solution

To address this challenge, VisionRT implemented ProProfs Training Maker for its comprehensive and easy-to-use learning management tools. The benefits included:

  • Easy Integration: ProProfs allowed for seamless creation and upload of training courses with integrated multimedia content.
  • Unified Platform: The ability to combine both knowledge base and LMS on one platform streamlined training processes.
  • Cost Efficiency: The competitive pricing made ProProfs an economical choice.
  • Flexibility with APIs: ProProfs' flexible API options enabled automation of user onboarding and course uploads.

Michel noted, "It was visibly easy to use to create and upload training courses. An important side of it was the fact that we could have on one platform both knowledge base and LMS."

Result

The implementation of ProProfs transformed VisionRT's training approach, resulting in significant improvements and positive outcomes:

  • Increased Training Efficiency: With ProProfs, VisionRT could deliver training to the users of over 3,000 installed systems worldwide.
  • Cost Savings: Reduced the need for travel, saving substantial resources.
  • Enhanced Knowledge Sharing: ProProfs facilitated better training and knowledge dissemination for high-end medical systems.
  • Boost in Sales: The efficient training process supported increased sales and handling of more customers.
  • Positive Feedback: Users appreciated the comprehensive and accessible training, which improved their usage and handling of VisionRT systems.

Michel shared, "We are selling more and dealing with more. We now have about 3,000 systems installed worldwide."

We Believe Software Should Make You Happy

We are building a 100-year company with awesome human support

We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.

Get Started - It's FreeGet a Demo
Create a Course Get a Demo