ProProfs elevates training, moving beyond skipped PowerPoints to engaging, effective learning.

Yavapai County Government serves as a cornerstone of public administration in Arizona, delivering essential services to its residents. The county oversees various initiatives, including public health, infrastructure development, community safety, and workforce development. With a mission to enhance the quality of life for its citizens, Yavapai County manages a broad range of programs aimed at sustainability, economic growth, and community well-being. It strives to provide efficient, transparent, and accessible services to its diverse population, fostering trust and engagement among residents.

Yavapai County Government needed an efficient solution to streamline its employee onboarding and mandatory yearly training processes. Traditionally, onboarding relied on paper-based methods, requiring employees to watch PowerPoints for training on topics like HIPAA compliance and hand hygiene. Employees would then sign a sheet confirming completion. It was labor-intensive and difficult to verify.

Elaine White, Project Manager, explained, "We’ve always used paper onboarding for training. Supervisors had to sit with employees to ensure they went through everything, which was time-consuming and not always efficient."

To address these challenges, Yavapai County adopted ProProfs Training Maker for its online training needs. ProProfs transformed the county's approach to training with:

Elaine shared, "We felt an online platform would make it easier to ensure employees completed their training. With ProProfs, you have to go through all the material, complete quizzes, and finish the course properly."

By implementing ProProfs, Yavapai County experienced:

Elaine noted, "Supervisors tell me it’s a lot easier. Employees complete their courses independently, and training is finished much quicker than before."