Accessibility for Ontarians with Disabilities Act (AODA) Training Course

Name: AODA Online Training | AODA Training Modules for Employees - ProProfs
Price: 1.97 USD
Rating: 4.4 (26 reviews)

Understand the accessibility standards for Ontarians with disabilities and ensure equal opportunity and dignity in the workplace.

This course is designed to help you understand all the accessibility requirements of persons with disabilitis under AODA, so that you can enforce them according to the law. Organization are required to implement these standards to make Ontario an accessible and inclusive society by 2025. By the end of this couse, you'll be able to understand AODA, its compliance requirements, disabled people's rights under the act, and the responsibilities of organization in fulfilling the accessibility obligations.

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Course Outline

How to Improve Accessibility for Ontarians with Disabilities Act (AODA) Training Course covers the following:

#1 Introduction to AODA (Accessibility for Ontarians with Disabilities Act)

Key Terms
Importance of Training
Overview of Five Standards
Benefits of Compliance
Business Benefits of Accessibility
Test Your Knowledge
Chapter Feedback

#2 Compliance Requirements

General Requirements & Record Keeping
Accessibility Plan & Policy
Test Your Knowledge
Chapter Feedback

#3 Information & Communication Standards

Communication Factors
Websites & Web Content
Formats & Communication Supports
Educators
Public Libraries
Test Your Knowledge
Chapter Feedback

#4 Employment Standards

Recruiting & Hiring
Accommodations Plan
Performance Management & Career Development
Emergency Response Plan
Emergency Alerts & Exits
Return to Work Process
Return to Work Plan Outline
Test Your Knowledge
Chapter Feedback

#5 Transportation Standards

Training
Accessible Equipment & Fares
Conventional Transportation
Technical Requirements
Service Disruption
Storage
Specialized Transportation
Booking & Service Delays
School Transportation
Test Your Knowledge
Chapter Feedback

#6 Design of Public Spaces

Public Spaces
Recreational Trails & Beach Access Routes
Outdoor Public Eating & Play Areas
Outdoor Paths of Travel
Accessible Parking
Service-Related Elements
Maintenance of Public Spaces
Test Your Knowledge
Chapter Feedback

#7 Customer Service Standards

Customer Service Training
Customers with Physical Disabilities
Providing Accessible Customer Service
Examples
Customer Service Tips
Customer with Visual Impairments
Examples
Customers Who are Deaf or Have Hearing Loss
Examples
Invisible Disabilities
Examples
Accessibility Features
Interacting with a Customer with a Service Animal
Support Persons
Accessible Feedback
Test Your Knowledge
Chapter Feedback

#8 Final Thoughts

Final Assessment
Helpful Resources
Course Feedback

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