Balanced Scorecard Training Course

Manage your business performance better with balanced scorecard training

Balanced scorecard training is essential for business leaders and managers to align performance metrics with business goals and drive strategic success. This balanced scorecard course equips you with the knowledge and tools to measure employee performance, ensuring your business activities are in line with organizational goals. It’s tailored for managers and supervisors who play a crucial role in performance management and strategic planning. Learn to create balanced scorecards and manage performance more effectively to achieve long-term success.

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Advanced Level
1 hr 20 min to Complete
Completion Certificate
Self-Paced

What's Covered in This Course?

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Course Outline

This balanced scorecard training course includes:
#1   Table of Contents
#2   Course Objectives
#3   Introduction
  • What Is A Balanced Scorecard?
  • Goals of the BSC
  • The BSC Approach to Employee Performance Management
  • Test Your Knowledge
  • Chapter Feedback
#4   Creating a BSC
  • How Is the BSC Created?
  • 1. The Financial Perspective
  • 2. The Business Process Perspective
  • 3. The Customer Perspective
  • 4. The Learning and Growth Perspective
  • Strategy Planning With BSC
  • Test Your Knowledge
  • Chapter Feedback
#5   Usage of BSC
  • Who Uses the Balanced Scorecard?
  • Why Use the BSC?
  • Test Your Knowledge
  • Chapter Feedback
#6   Implementation and Examples
  • Implementing the BSC at the Employee Level
  • Performance Management Using the BSC
  • Example of Employee Scorecard
  • Example of Group Scorecard
  • Employee and Team Performance
  • Management Skills
  • Test Your Knowledge
  • Chapter Feedback
#7   Continual Improvement
  • The BSC Approach Requires Continuous Evaluation
#8   Conclusion
  • Course Feedback
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