Customer Retention Training Course

Gain repeat customers by building relationships that go beyond sales

Customer retention training offers proven strategies to build long-term relationships with your customers and keep them coming back for more. Happy customers are the foundation of repeat business. In this customer retention course, you’ll learn how to go beyond the sales and focus on meaningful engagement to create loyal customers who keep returning. With practical tips and real-world examples, you’ll discover how to keep customers engaged and offer value without always selling. Transform first-time buyers into long-standing, dedicated customers, fueling your business growth with lasting relationships.

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Advanced Level
20 Mins to Complete
Completion Certificate
Self-Paced

What's Covered in This Course?

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Course Outline

This customer retention training course includes:
#1   How to Make a Happy Customer
  • Tip 1: Focus on Relationships, Not Just Transactions
  • Tip 2: Keep the Conversation Going
  • Tip 3: Be There Without Always Trying to Sell
  • Tip 4: Ask, Don’t Assume
  • Activity: Building Customer Relationship & Trust
  • Chapter Feedback
#2   Conclusion
  • Assessment
  • Course Feedback
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