Delivering Bad News Training

Know how to deliver bad news with tact & respect

Delivering bad news is often one of the most difficult aspects of interpersonal communication, yet it is something you can't avoid in professional settings at times. This delivering bad news training course presents the tools and techniques to handle such conversations with tact, compassion, and respect. Master the skills to build trust, manage emotions, and focus on actionable solutions in the workplace. Start handling tough conversations professionally to ensure positive outcomes even in the most difficult circumstances.

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Advanced Level
20 Minutes to Complete
Completion Certificate
Self-Paced

What's Covered in This Course?

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Course Outline

Delivering Bad News Training Course
#1   Course Overview
#2   The 3 Elements of Delivering Bad News
  • Element 1: The Power of Preparation
  • Element 2: Being Clear & Honest
  • Element 3: Showing Empathy in Difficult Conversations
  • Shifting Focus to Solutions
  • Scenario
  • Chapter Feedback
#3   Conclusion
  • Assessment
  • Course Feedback

About the Instructor

Chika Elloy

Meet Chika Elloy, a seasoned professional with over 20 years of experience in HR and leadership roles. Throughout his career, Chika has guided and mentored individuals through complex challenges, gaining invaluable insights along the way. One of his core beliefs is that the way we guide others can significantly impact their growth and success.

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