Introducing Yourself to Customers

Make a lasting first impression on your customers

An impactful introduction to your existing and the to-be customers paves the way to a lasting business relationship. Learn how to exude confidence, positivity, and trust to be able to translate leads into sales. This course lays out proven ways to learn the right kind of attitude you need to develop to build trust and garner experiences.

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Course Outline

Introducing Yourself to Customers Training Course covers the following:
#1   Table of Contents
#2   Course Objectives
#3   Face to Face Introduction
  • Introduction
  • Preparation
  • Video: Looking Your Professional Best - Wearing the Appropriate "Costume" To Work
  • The Introduction
  • Video: The Elevator Pitch:Bright Ideas in Public Speaking with DR. SUNNY
  • Review
  • Sample Elevator Pitches
  • Knowledge Check
  • Chapter Feedback
#4   Introduction Via Written Correspondence
  • Introduction
  • Subject Line
  • Video: How to create killer subject lines?
  • Body
  • Video:Introduction to Business Email
  • Postal Mail
  • Review
  • Sample Written Correspondence
  • Knowledge Check
  • Chapter Feedback
#5   Conclusion
  • Course Feedback
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