Introducing Yourself to Customers Training

Make a lasting first impression on your customers

Introducing yourself to customers training is the first step toward building long-term business relationships that matter. A memorable introduction can establish trust, exude confidence, and create positive energy, all of which help turn leads into loyal customers. This course covers proven strategies to help you develop the right attitude, build meaningful connections, and leave a lasting impression that drives business growth. Whether you're connecting with existing or potential clients, mastering this customer service skills will set the foundation for successful partnerships.

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Advanced Level
50 Mins to Complete
Completion Certificate
Self-Paced
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Course Outline

This introducing yourself to customers training course includes:
#1   Table of Contents
#2   Course Objectives
#3   Face to Face Introduction
  • Introduction
  • Preparation
  • Video: Looking Your Professional Best - Wearing the Appropriate "Costume" To Work
  • The Introduction
  • Video: The Elevator Pitch:Bright Ideas in Public Speaking with DR. SUNNY
  • Review
  • Sample Elevator Pitches
  • Knowledge Check
  • Chapter Feedback
#4   Introduction Via Written Correspondence
  • Introduction
  • Subject Line
  • Video: How to create killer subject lines?
  • Body
  • Video:Introduction to Business Email
  • Postal Mail
  • Review
  • Sample Written Correspondence
  • Knowledge Check
  • Chapter Feedback
#5   Conclusion
  • Course Feedback
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