Managing Difficult Employees Training Course

Name: Managing Difficult Employees Training Course | ProProfs
Rating: 4.9 (550 reviews)

Turn challenging employees into positive experiences through effective strategies

Managing difficult employees training provides valuable strategies to tackle challenging behaviors that disrupt workplace dynamics and productivity. Equip yourself with the tools to address these issues confidently, turning conflicts into opportunities for growth. By identifying the root causes of difficult behaviors, you’ll learn how to develop a positive work environment and improve team morale. This managing difficult employees course is ideal for managers and team leaders looking to enhance their leadership skills and boost overall team performance.

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What's Covered in This Course?

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Course Outline

This managing difficult employees training course includes:

#1 Course Overview

#2 Handling Difficult Employees

Discovery - Identify the Problem
Activity: Reasons Why Employees Don’t Do What They’re Supposed to Do
Changing the Mindset - Overcoming Obstacles
Motivational Factors of Difficult Employees
Last Resort - Counseling & Discipline of Difficult Employees
Chapter Feedback

#3 Conclusion

Final Assessment

#4 Resources

Worksheet: Employee Performance & Behavior Concern Meeting Checklist
Course Feedback

About the Instructor

James Galluzzo

James Galluzzo is the principal consultant and owner of HRJ Strategies, LLC, a company providing leadership training and development to help businesses maximize their human capital potential. He has over twenty-five years of human resources, leadership development and strategic planning experience.

Formerly an HR subject matter expert for the United States Army, James has served in a variety of military and civilian HR positions. He has provided his expertise to small private sector companies and government agencies. James has a Bachelor of Science in Electrical Engineering with a concentration in Mathematics and an MBA. He is a certified Senior Professional in Human Resources (SPHR) from the HR Certification Institute (HRCI), and a Project Management Professional (PMP) from the Project Management Institute (PMI).

James is the author of a comprehensive study guide for the SPHR and PHR certification exams and has been an Adjunct Instructor at the college level, teaching non-traditional students business concepts and strategic communications. He also serves on the National Executive Council of the Adjutant General’s Corps Regimental Association (AGCRA), a military-affiliated, professional organization, as Vice President of Corporate and Community Affairs.

His purpose in teaching this course is to offer some basic strategies to help others improve their workplace by creating a strong, positive, working environment.