Mastering Everyday Conversations Training Course

Elevate your employees' skills to connect and communicate every day at work

Daily interactions in the workplace, both formal and informal, form an essential element in any environment of teamwork. They encompass speaking, listening, and nonverbal cues. Deploy this online training course to strengthen your employees' skills in this area. Enable them to acquire the basics of everyday conversations and master the art of navigating difficult conversations. Show them how to put effective questioning techniques to work. Improve their professional relationships by building rapport, trust, and mutual understanding between team members.

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What's Covered in This Course?

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Course Outline

Mastering Everyday Conversations Training Course
#1   Mastering Everyday Conversations
  • Conversation Basics
  • Scenario
  • Strengthening Daily Interactions
  • Scenario
  • Navigating Difficult Conversations
  • Chapter Feedback
#2   Conclusion
  • Assessment
  • Course Feedback

About the Instructor

David Thirumur

David Thirumur is a highly experienced and accomplished executive coach and leadership trainer, with a track record of success spanning 17 years. During this time, he has worked with an impressive 400,000 people across 42 countries, demonstrating his ability to effectively connect with individuals from diverse backgrounds and cultures.

David is a certified master trainer with Dale Carnegie, a respected organization known for its expertise in leadership training. He is also certified in coaching by the ICF. In recognition of his outstanding skills in leadership and entrepreneurship training, he has received numerous awards throughout his career.

At a global level, David has had the opportunity to work with some of the world's most prestigious organizations, including Google, Microsoft, ANZ Bank, Fidelity Group, Genpact, Convergys, and BNI, among others. He has also worked individually with over 1000 executives and management professionals, helping them to improve their skills in a range of areas, such as leadership, business development, team building, relationship management, mental health, accountability, goal setting, and productivity.

David's passion for coaching and training has not gone unnoticed. In fact, he was named "Leadership Coach of the Year" in 2018, a well-deserved recognition of his exceptional abilities and contributions to the field of leadership development.

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