Influence and Persuasion Training Course

Become familiar with the fundamentals of persuasive communication in the workplace

Influence and persuasion training course is essential for persuasion and influencing others to achieve positive outcomes. In this course, you’ll delve into the psychology behind persuasion, learning how to convince people effectively and ethically. Gain valuable skills that help you guide others toward actions that benefit them, enhancing productivity, and developing trust and cooperation in both personal and professional settings.

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Advanced Level
1 hr 40 min to Complete
Completion Certificate
Self-Paced
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Course Outline

This influence and persuasion training course includes:
#1   Table of Contents
#2   Welcome to Persuasion
  • What Persuasion Isn’t!
  • Key Elements of Persuasion
  • Persuasion in Business Today
  • Test Your Knowledge
  • Chapter Feedback
#3   Personal Skills for Persuasion
  • Behavioral Flexibility
  • Learn to Transfer Energy
  • Communicate Clearly
  • Be Prepared
  • Stay Calm in Conflict
  • Use Anger Purposefully
  • Confidence and Certainty
  • Test Your Knowledge
  • Chapter Feedback
#4   Persuasion Techniques
  • Cialdini’s Six Principles Of Influence
  • Reciprocity Description
  • Consistency and Commitment
  • Social Proof
  • Liking
  • Authority
  • Scarcity
  • Three as of Simple Persuasion
  • Acknowledge
  • Appreciate
  • Ask
  • ARCS Motivation Model
  • Attention
  • Attention Arousal and Variability
  • Managing Attention
  • Relevance
  • Confidence
  • Satisfaction
  • Test Your Knowledge
  • Chapter Feedback
#5   Persuasive Writing
  • Persuasive Argument
  • Pathos
  • Big Names
  • Research and Logos
  • Ethos
  • Kairos
  • Phrases and Words for Persuasive Writing
  • Examples
  • Other Ideas
  • Test Your Knowledge
  • Chapter Feedback
#6   Persuasive Communication in the Workplace
  • Effective Persuasion
  • Establishing Credibility
  • Framing Goals
  • Reinforcing Positions
  • Connecting Emotionally
  • Errors of Persuasion
  • The Hard Sell
  • Resisting Compromise
  • Presenting Great Arguments
  • The One-Time Effort
  • Test Your Knowledge
  • Chapter Feedback
#7   Summary
  • Course Feedback
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