Sales Person Training Course

Online course to learn proven sales techniques

Salesperson training is designed to help you master the skills needed to close more deals and outperform your competition. Learn how to understand market dynamics, follow up effectively with customers, handle rejections with professionalism, and set achievable goals. This course will also help you add sales by building strong rapport with customers, turning prospects into loyal clients for long-term success.

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Advanced Level
1 hr 16 min to Complete
Completion Certificate
Self-Paced
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Course Outline

This sales person training course includes:
#1   Table of Contents
#2   Course Objectives
#3   Introduction
#4   Understand Your Market Well
  • Demographic Trends
  • Competitors
  • Practical Example: Understand Your Market Well
  • Review
  • Knowledge Check
  • Chapter Feedback
#5   Create Sales Goals
  • Establish Your Monthly Sales Goals
  • Establish Goals for Sales Activities
  • Prioritize Your Goals
  • Practical Example: Create Sales Goals
  • Review
  • Knowledge Check
  • Chapter Feedback
#6   Find Your Competitive Edge
  • Pricing
  • Branding
  • Innovation
  • Practical Example: Find Your Competitive Edge
  • Review
  • Knowledge Check
  • Chapter Feedback
#7   Build Rapport With Customer & Client
  • Building Rapport
  • Body Language
  • Practical Example: Build Rapport With Customer & Client
  • Review
  • Knowledge Check
  • Chapter Feedback
#8   Develop a Sense of Urgency
  • Outline the Sales Process
  • Focus on Their Problem
  • Make Offers With an Expiration Date
  • Reduce Decision Friction
  • Practical Example: Develop a Sense of Urgency
  • Review
  • Knowledge Check
  • Chapter Feedback
#9   Handle Objections and Rejections
  • Listen to the Objections
  • Check for Understanding
  • Reply to the objections
  • Confirm With the Customer
  • Practical Example: Handle Objections and Rejections
  • Review
  • Knowledge Check
  • Chapter Feedback
#10   Follow Up
  • Step 1: Say “Thank You!”
  • Step 2: Call
  • Step 3: Keep Open Communication
  • Step 4: Think Relationship
  • Step 5: Referrals
  • Practical Example: Follow Up
  • Review
  • Knowledge Check
  • Chapter Feedback
#11   Conclusion
  • Course Feedback
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