Assertiveness Training for Women in Business

Empower business women with this important communication skill

Train women in business to speak out for the right causes with this asssertiveness training course. Let them stand firmly for their beliefs and values while respecting those of others. Learn the difference between assertive and agressive behaviors, and develop assertive behaviors.

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Course Outline

Assertiveness Training Course for Women in Business covers the following:
#1   Table of Contents
#2   Introduction to Assertive, Nonassertive and Aggressive Behaviors
  • Assertive or Not?
  • Being Assertive
  • Assertive Behavior
  • Nonassertive Behavior
  • Aggressive Behavior
  • Test Your Knowledge
  • Chapter Feedback
#3   Assessing Your Assertiveness
  • Communication Style
  • Behaviors
  • Characteristics
  • Nonverbal Cues
  • Verbal Cues
  • Confrontation and Problem Solving
  • Feelings Felt
  • Test Your Knowledge
  • Chapter Feedback
#4   Gender and Communication
  • Gender Differences
  • Nonverbal Communication
  • Gender and Nonverbal Communication
  • Visual Dominance
  • Decision Making
  • Listening
  • Expressions of Trouble
  • Test Your Knowledge
  • Chapter Feedback
#5   Assertive Communication
  • Permission to Be Angry
  • Clear Assertive Requests
  • Validate, Listen and Collaborate
  • Test Your Knowledge
  • Chapter Feedback
#6   Assertive Skills Techniques
  • Fogging
  • Example of Fogging
  • Stuck Record
  • Example of Stuck Record
  • Positive Inquiry
  • Example of Positive Inquiry
  • Negative Inquiry
  • Example of Negative Inquiry
  • Test Your Knowledge
  • Chapter Feedback
#7   Developing Assertive Behavior
  • Taking Responsibility
  • Seeking Alternative Views
  • Using Constructive Feedback
  • Inviting Solutions
  • Using Appropriate Tones and Volume
  • Maintaining Eye Contact
  • Test Your Knowledge
  • Chapter Feedback
#8   Thank You!
  • Course Feedback
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