What Is a Hospitality Training LMS & How to Choose the Right One?
A hospitality LMS is a learning management system used to train hospitality industry employees. The hospitality sector employs millions of individuals who are required to follow strict health, safety, and compliance standards. Add to this a high employee turnover rate. Hospitality is one of the fastest-growing service-based industries. Hotels, restaurants, and bars that hope to stay competitive and fulfill customer expectations have an ongoing need to train their staff on quality customer service standards. Here's a quick video guide to learn how to choose the best hospitality LMS.
Easily train on customer service, food safety & skill development
Implement hospitality industry training programs faster with our ready-to-use online courses and templates. Designed and developed by industry professionals, these programs provide impactful eLearning experiences. Use these resources as is or modify them to suit your unique needs. Import existing training materials, personalize them, and you're ready to go. It's as easy as drag-and-drop.
Easy-to-use training templates let you onboard new employees faster. A well-crafted onboarding course helps introduce your hires to culture, co-workers, and job roles. You can also train them on order processing, billing, and shipping, and provide role-based training for managers and staff. Provide training on quality control, custom equipment installation and use, and technical skills needed for daily operations. Well onboarded employees perform better and improve your bottom line.
Train your staff on compliance rules, regulations & policies such as FDA, fire extinguisher safety, sexual harassment prevention, workplace diversity, OSHA, back injury prevention, and information safety.
Ensure the safety and well-being of your employees and customers. Train your staff on food safety, COVID safety, emergency preparedness, and overall workplace safety. Never leave anything to chance.
Develop role-based industry skills in your employees. Train them to confidently handle irate customers, use custom software, and manage inventory. Provide sales and customer support training to improve interactions at all levels.
Employees in the hotel and food service industry are subject to numerous safety and compliance guidelines. They include FDA, fire protection, COVID safety, protection from slips & falls, operational procedures, and quality control measures. ProProfs LMS makes it easy to deliver these and more training programs quickly. Add quizzes and gamification, facilitate desktop and mobile learning, promote social learning, and track learners’ progress in real-time. Ensure ongoing compliance with evolving industry laws and regulations.
Meet safety & compliance standards
Track learner’s progress in real-time
Train on company policies & procedures
Maintain health standards
Create Courses With Existing Content
Upload docs, videos, PDFs & PPTs and add quizzes
Create beautiful online training courses in minutes and train your employees to exceed customer expectations consistently. While our LMS for hotel hospitality training offers a course library containing hundreds of ready-to-use and customizable courses, you can also create your own courses. Save valuable time and labor you’d otherwise invest in developing online training courses from scratch by simply uploading your existing docs, PDF files, videos, and presentations. Then add engaging quizzes for assessment.
Create courses in minutes
Import existing docs, PDFs, PPTs & videos
Add assessment quizzes
Reduce course development time
Easily Assign Training to Employees
Administer courses based on roles & locations
With ProProfs LMS for hotel and food & beverage training, you can easily organize users into functional groups and create training paths based on roles such as managers and staff. Create, update, or search for users and groups, and assign various courses or roles. User groups enable you to classify learners based on job profile, department, and job location. This ensures clarity when assigning a specific course or assessment. Similarly, you can assign roles to training managers, which allows them to perform a set of tasks called privileges. Assign specific roles like “administrators”, “instructors”, or “managers” to multiple individuals to reduce the administrative burden.
Track course progress, quiz results, training histories, and more with hospitality LMS. View pending and completed courses. Learn who took a course and when. Find out the participation rate, engagement level, and satisfaction ratings. The administrator dashboard displays insightful graphs and charts that make tracking and analyzing learning data surprisingly easy. You can filter these reports to your requirements and export them in downloadable formats such as Excel, PDF, and CSV. LMS software is fully compatible with all devices and platforms, allowing you to generate reports anytime, anywhere.
Track progress & completion
Custom downloadable reports
Export reports as Excel or PDF
Access reports anytime, anywhere
Secure Your LMS With Single Sign-On
Import LDAP users & sync with your HRIS
The Single Sign-On (SSO) feature in our hotel management training LMS allows you to authenticate users automatically, saving your organization time and money, while significantly enhancing data security. The training software makes it easy for learners to log in conveniently using their existing social media or Google credentials without the risk of password fatigue or phishing. Integration with LDAP further allows you to import your LDAP user base into ProProfs LMS, upload usernames and passwords, and keep all your training courses, learners, and HRIS systems in sync.